Single Dens - Custom Order Form
Single Dens - Custom Order Form
Dog Lady Dens & Designs Co.
www.DLDens.com
DEN MODELS: Single, Classic Double, Adjustable Double, Triple
DOOR STYLES: Choose from luxury swing door or sliding barn door styles. *Sliding barn door upgrades add 1" to the overall width of your den.
DIVIDER STYLES: Choose from a rebar divider or solid wood divider.
STORAGE UPGRADES: Storage Drawers, Open Shelving, or Combination Drawers/Shelving are available. *Storage upgrades add 7" to the overall height of your den.
HANDMADE DISCLAIMER: We take immense pride in handcrafting all our orders from authentic Southern knotty pine. These are rustic handmade items, and as such, they bear the unmistakable charm of their handmade nature. Each order will exhibit visible variations, including knots, grains, and delightful rustic imperfections, making your order a one-of-a-kind. To safeguard the beauty and durability of your purchase, we apply a matte waterproof, and scratch-resistant topcoat to provide protection. We believe these unique features are part of what makes our products special. We can't wait to see them become a cherished part of your life.
SHIPPING/DELIVERY: While we strive to be as accurate as possible with estimated lead times for custom orders it's important to note that these lead times are just that—estimates. Please be aware that unforeseen delays can occur due to factors such as production schedules, supply chain issues, adverse weather conditions, or shipping logistics. Please rest assured that, we never compromise on quality and will never rush a custom order. Your satisfaction is our priority, and we're here to assist you every step of the way. Upon the completion of your order, we will send you a final update that includes all the necessary delivery information. All orders are shipped fully assembled and include free caster wheels for delivery service. Plan to have at least one person home to help you as most orders are very heavy
ALL ORDERS FINAL SALE: Please be advised that all orders and deposits placed with Dog Lady Dens & Designs Co. are considered final sale. We uphold a strict no-return policy, and under certain circumstances, we reserve the right to replace or restore orders as deemed necessary. If, however, you believe you have received an item that is defective or has sustained damage during transit, we kindly request that you get in touch with us promptly. We are committed to working with you to determine the best course of action to rectify and ensure the satisfaction of your order. Your happiness with our products is our top priority, and we're here to assist you in any way we can. Thank you for your understanding and for choosing our services.